Benefits
Below is HR information to feel prepared and supported during the transition as part of UConn Health Community Network (UCHCN).
Your new benefits package includes:
- Medical & Pharmacy: Anthem Blue Cross Blue Shield, administered by Personify Health
- Care Navigation Services: Quantum Health
- Dental Insurance: Delta Dental of Connecticut
- Vision Coverage: Vision Service Plan (VSP)
- Life, Short-Term Disability (STD), and Long-Term Disability (LTD): The Standard
- 401(k) Retirement Plan: Principal Financial
Helpful Resources
Questions for HR?
Quantum Health, your Personal Benefits Assistant
- Phone: (800) 899-9120 (Monday-Friday 8:30am – 10:00pm EST)
- www.UCHCN.Quantum-Health.com
- Download the Quantum Health app (scan the QR code)
- If you were already registered under Prospect, your registration will rollover to your UCHCN account.
- Registration is easy! You’ll only need your email address and member id to set-up your account.
- Dependents over the age of 18 can register their own account so they can see all their healthcare and benefit information.
Principal, for questions on your 401(k):
- Phone: (800) 547-7754
Please see additional resources below:
Log in to the Quantum Health app or website to:
- Review healthcare costs and see all your benefits
- Search for in-network providers
- Get up-to-date claims, deductible and spending information
- Easily get in touch with your Care Coordinators
Transition of Care (TOC) Requests
Transition of Care (TOC) requests will be honored through the end of 2026.
- This means that anyone who has an ongoing, established relationship with a provider will continue to have access to that provider for care through the end of 2026, even if the provider is no longer in the new Tier 1 network.
Quantum can help! If you have questions, please call Quantum for support from Health Care Coordinators at 1 (800) 899-9120.
Financial Well-being Webinars
We are continuing to make your financial wellbeing a top priority, and want to share a quick reminder of two upcoming webinars hosted by Gallagher Fiduciary Advisors, LLC. These sessions are designed for anyone looking to build a strong financial foundation, to help you make your savings go further and maximize the retirement plan we make available.
- April 10 – Approaching Retirement – Perfect for those who are preparing for retirement or feeling uncertain about the next steps in their journey.
- May 13 – Executive Financial Planning Considerations – This event is tailored to highly compensated individuals interested in overcoming savings gaps, mitigating risks, and maximizing their benefits package.
Click here to register for these events and more.
Benefits FAQ
Highlights:
- Medical Benefits ID Card: beginning 3/1, medical benefits must be accessed using your new ID card; Please call Quantum to access your digital ID card. Your physical ID card is in the mail, to be received shortly.
- Pharmacy ID Card: continue to use your PMH ID card until further notice for pharmacy benefits.
Was I required to take any action to enroll in benefits?
No. On your first day of employment with UCHCN, you were automatically enrolled in benefit programs that are substantially similar to your coverage with your previous employer in December 2025. No action is required to activate coverage.
Which benefits are included?
Your new benefits package includes:
- Medical & Pharmacy: Anthem Blue Cross Blue Shield, administered by Personify Health
- Care Navigation Services: Quantum Health
- Dental Insurance: Delta Dental of Connecticut
- Vision Coverage: Vision Service Plan (VSP)
- Life, Short-Term Disability (STD), and Long-Term Disability (LTD): The Standard
- 401(k) Retirement Plan: Principal Financial
We are deeply committed to providing benefits that support your health, security, and financial well-being.
How do medical and pharmacy benefits work?
Personify Health will manage your medical and pharmacy benefits and will issue your ID cards. ID cards will be available in both physical and digital formats.
Medical plan designs and employee contributions will match your previous options.
What support does Quantum Health provide?
Quantum Health offers personalized care navigation services to help you:
- Find in-network providers
- Navigate bills or claims
- Understand your coverage
- Coordinate care
This added support is designed to help you feel confident and cared for throughout your healthcare journey.
What dental and vision benefits are included?
- Dental (Delta Dental): Comprehensive coverage for preventive, basic, and major services
- Vision (VSP): Eye exams, glasses, contact lenses, and more through a national network
What insurance is provided through The Standard?
You will receive:
- Life Insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
Will medical deductibles reset?
Deductibles will not reset as of March 1, 2026. All year to date accumulators, including deductibles and out of pocket maximums from January 1, 2026, will be honored
How do I determine who is in Tier 1 benefits?
Please reach out to Quantum for the most current list of Tier 1 providers
When will I receive my ID cards?
- Medical: Beginning 3/1, medical benefits must be accessed using your new ID card; Please call Quantum to access your digital ID card. Your physical ID card is in the mail, to be received shortly.
- Pharmacy: Continue to use your PMH ID card until further notice.
- Dental & Vision: Available digitally or by mail through Delta Dental and VSP
Where can I find full details about my benefits?
Please review the Employee Benefits Guide for detailed information including:
- Contact information for all benefit vendors
- Enrollment portal instructions
- Support lines for assistance
- HR and Benefits team contacts
Who should I contact if I have questions?
Email WTBYHRConnection@wtbyhosp.org for support from Waterbury HR with questions.
Will pre existing conditions affect my benefit coverage?
No. Pre‑existing conditions will not change your benefit coverage. Coverage levels will remain the same and will continue without disruption on Day 1.
Why does Oracle show my benefit cost as $0.00 per pay period? Have I lost my benefits?
No. Your benefit elections remain the same as those in place on 2/28*. The $0.00 amount you may see in Oracle is a display issue that will be corrected.
When viewing benefits in Oracle, the tile summary under the “Me” tab (your home page) reflects your current enrollments. If you select “View All Enrollments”, the list view may temporarily display $0.00 per pay period. You can confirm your actual benefit costs by selecting “Print All Benefits”, which will show your current benefit deductions.
*Employees will need to manually re-enroll in FSA and Dependent Care benefits in Oracle.
When must I submit FSA claims for the 2025 plan year?
The deadline to submit your Flexible Spending Account (FSA) claims depends on when the expense was incurred:
- 2025 Plan Year expenses
Claims must be submitted by April 14, 2026 using this link: Login – BenefitSpot - Expenses incurred between January 1, 2026 – February 28, 2026
Claims must be submitted by June 13, 2026 - Expenses incurred on or after March 1, 2026
Claims must be submitted by April 15, 2027
Will my retirement plan maximum contribution reset when I move to the new plan?
No. The annual contribution limit does not reset when you move to the UCHCN 401(k) Plan. For 2026, the $24,500 limit applies in total across all retirement plans, not separately for each plan.
When selecting your contribution rate under the UCHCN 401(k) plan, you should account for any contributions already made in 2026 to avoid exceeding IRS limits.