Benefits
As Waterbury HEALTH becomes part of the new UConn Health Community Network (UCHCN), your benefits will transition to UCHCN. Below is everything you need to know to feel prepared and supported.
On your first day of employment with UCHCN, for those who signed their offer letter from UCHCN, you will be automatically enrolled in benefits that are substantially similar to the coverage you had in December 2025. While you cannot make changes until after your first day of employment with UCHCN, you can review your benefit options in advance to prepare for the upcoming review window.
What This Means for You
- Your benefits will be automatically enrolled on your first day
- No action is required to activate coverage
- You will have an optional 15-day benefits review window
- If you don’t make changes during this period, your automatically enrolled benefits will remain in place for the plan year
Your new benefits package includes:
- Medical & Pharmacy: Anthem Blue Cross Blue Shield, administered by Personify Health
- Care Navigation Services: Quantum Health
- Dental Insurance: Delta Dental of Connecticut
- Vision Coverage: Vision Service Plan (VSP)
- Life, Short-Term Disability (STD), and Long-Term Disability (LTD): The Standard
- 401(k) Retirement Plan: Principal Financial
What Can I Do Before my First Day of Employment with UCHCN?
- Review your benefit options using the full Benefits Guide
- Familiarize yourself with benefit vendors, plan options, and available resources so you’re ready when the review window opens
Helpful Resources
- Benefits Guide
- Questions? Email WTBYHRConnection@wtbyhosp.org
- Please reach out directly to Quantum Health, your Personal Benefits Assistant
- Phone: (800)899-9120 (Monday-Friday 8:30am – 10:00pm EST)
- UCHCN.Quantum-Health.com
This page is your central source for benefits information—check back regularly for updates.
Benefits Fair
Have questions about your benefits? Want to connect directly with our benefit vendors?
Join us at the Benefits Fair on March 16 at Waterbury Hospital. This is your opportunity to get personalized answers, explore your options, and make informed decisions about your coverage. As well as participate in raffles and win prizes! Please stay tuned for more information on the event.
Benefits FAQ
Will my benefits change with the partnership?
Your benefits will transition to UConn Health Community Network on your first day as a UCHCN employee and will be substantially similar to the coverage you received at Waterbury HEALTH in December 2025. This transition is designed to ensure continuity and minimize disruption.
What is the “First day of employment with UCHCN”?
The first day of employment with UCHCN is the official date that you become an employee of the UConn Health Community Network, including UConn Health Waterbury Hospital or one of its affiliates. On this date your UCHCN benefits will become active.
Am I required to take any action to enroll in benefits?
No. On your first day of employment with UCHCN, you will be automatically enrolled in benefit programs that are substantially similar to your coverage with your previous employer in December 2025. No action is required to activate coverage.
Can I make changes to my benefits before my first day of employment with UCHCN?
No. You may review benefit information in advance, but changes cannot be made until after your first day as a UCHCN employee. However, you will have a 15-day benefits review window to make changes if needed.
What happens if I don’t make changes during the review window?
If you do not make changes during the 15-day review period, your automatically enrolled benefits will remain in place for the plan year.
What can I expect on Day 1?
On Day 1, your benefits will begin automatically. Shortly after Go-Live, eligible employees will have the opportunity to make changes, add or remove dependents, or enroll for the first time if eligible. If you are a union-covered employee, please refer to your union contract for additional information regarding benefits and eligibility.
Which benefits are included?
Your new benefits package includes:
- Medical & Pharmacy: Anthem Blue Cross Blue Shield, administered by Personify Health
- Care Navigation Services: Quantum Health
- Dental Insurance: Delta Dental of Connecticut
- Vision Coverage: Vision Service Plan (VSP)
- Life, Short-Term Disability (STD), and Long-Term Disability (LTD): The Standard
- 401(k) Retirement Plan: Principal Financial
We are deeply committed to providing benefits that support your health, security, and financial well-being.
How do medical and pharmacy benefits work?
Personify Health will manage your medical and pharmacy benefits and will issue your ID cards. ID cards will be available in both physical and digital formats.
Medical plan designs and employee contributions will match your previous options.
What support does Quantum Health provide?
Quantum Health offers personalized care navigation services to help you:
- Find in-network providers
- Navigate bills or claims
- Understand your coverage
- Coordinate care
This added support is designed to help you feel confident and cared for throughout your healthcare journey.
What dental and vision benefits are included?
- Dental (Delta Dental): Comprehensive coverage for preventive, basic, and major services
- Vision (VSP): Eye exams, glasses, contact lenses, and more through a national network
What insurance is provided through The Standard?
You will receive:
- Life Insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
What should I know about the 401(k)?
The Principal Financial 401(k) retirement plan will be implemented shortly after Day 1 and will require re-enrollment. Please review the Benefits Guide for additional details, including contribution options and employer match information.
Communications that you may have received from Principal communicated a March 23, 2026, deadline date to allow for rollover processing; however, as long as you request a rollover by April 2, 2026, it will be processed and rolled to the UCHCN 401(k) Plan.
When can I roll over my assets from the PMH 401(k) Plan to the UCHCN 401(k) Plan?
Starting March 16, employees will be eligible to roll over assets from the PMH 401(k) Plan to the UCHCN 401(k) plan.
When can I enroll in the UCHCN 401(k) Plan?
Eligible employees should have received instructions for enrollment in the Benefits Guide on February 20. Please follow the included instructions to complete the enrollment process.
Will my retirement plan maximum contribution reset when I move to the new plan?
No. The annual contribution limit does not reset when you move to the UCHCN 401(k) Plan. For 2026, the $24,500 limit applies in total across all retirement plans, not separately for each plan.
When will I receive my ID cards?
- Medical & Pharmacy: Issued by Personify Health after enrollment; digital cards will be available
- Dental & Vision: Available digitally or by mail through Delta Dental and VSP
Where can I find full details about my benefits?
Please review the Employee Benefits Guide for detailed information including:
- Contact information for all benefit vendors
- Enrollment portal instructions
- Support lines for assistance
- HR and Benefits team contacts
Do I need to prepare anything before my first day as a UCHCN employee?
No preparation is required. On your first day as a UCHCN employee, you’ll receive everything you need to make informed, confident benefit choices.
Who should I contact if I have questions?
Email WTBYHRConnection@wtbyhosp.org for support from Waterbury HR with questions.
If I recently made a change to my benefits, will it be reflected Day 1?
If you experienced a qualifying life event and made changes to your benefits between February 10 and February 28, please review your elections after Day 1 to confirm that your updated elections are accurate.
Will pre existing conditions affect my benefit coverage?
No. Pre‑existing conditions will not change your benefit coverage. Coverage levels will remain the same and will continue without disruption on Day 1.
Will I experience discontinuity in medication refills?
We do not anticipate any issues with medication refills. To support continuity and minimize disruption, please refill maintenance medication prescriptions prior to 3/1.
When must I submit FSA claims for the 2025 plan year?
The last day to submit claims for the 2025 plan year is 4/14/2026; however, we highly recommend submitting any claims generated with a date of services from 1/01/2026 through 2/28/2026 at your earliest possible convenience.